Delivery & Returns

Delivery Rates and Time

Shipping Rates Estimation
Singapore: SGD3.5 flat rate, takes 2-3 days
Malaysia: USD4 for 1 organiser/planner, USD4 for 1 pursebook, takes 6-8 days
Australia, Hong Kong, South Korea, China, Taiwan, Indonesia, Thailand, Japan, United Kingdom: USD6 for 1 organiser/planner, USD8 for 1 pursebook, takes 6-8 days
USA, Netherlands, France, Germany, Canada, UAE: USD8 for 1 organiser/planner, USD11 for 1 pursebook, takes 7-15 days
*Actual rates calculated at checkout

 

Other Delivery Information

We dispatch within 1-2 working days from order.

Name personalisations require additional 5 working days.

We send email notification to you upon dispatch with your tracking number and tracking URL which allows you to track your parcel status.

We dispatch from Singapore- please do take note of any import customs duties, foreign taxes or other fees that may be imposed, which you will have to pay.

 

Refunds

Products are non-refundable. We check in detail before shipping out to ensure the product is in good condition. However, if you find any defects in product, please take a photo and send to us within 2 days upon receiving products, and we will work with you from there. While being a social enterprise, we take feedback seriously as part of improvement process to ensure quality work by Mori moms.