Delivery & Returns

Delivery Rates

Shipping Rates Estimation
Singapore: SGD3.5 flat rate, takes 2-3 days
Malaysia: USD4 for 1 organiser/planner, USD4 for 1 pursebook, takes 6-8 days
Hong Kong, South Korea, China, Taiwan, Indonesia, Thailand, Japan: USD6 for 1 organiser/planner, USD8 for 1 pursebook, takes 6-8 days
Netherlands, France, Germany, Canada, UAE: USD8 for 1 organiser/planner, USD11 for 1 pursebook, takes 7-15 days
*Actual rates calculated at checkout

 

Other Delivery Information

We send email notification to you upon dispatch with your tracking number and tracking URL which allows you to track your parcel status. We dispatch within 1-2 working days from order.

We dispatch from Singapore- please do take note of any import customs duties, foreign taxes or other fees that may be imposed, which you will have to pay.

 

Refunds

Products are non-refundable. We check in detail before shipping out to ensure the product is in good condition. However, if you find any defects in product, please take a photo and send to us within 2 days upon receiving products, and we will work with you from there. While being a social enterprise, we take feedback seriously as part of improvement process to ensure quality work by Mori moms.